Illness and Covid 19 Policy

Pink Cherry Pole and Dance would like to respectfully request that participants not enter the studio if you have Covid 19, recently tested positive for Covid 19, and/or have been ill in the past 14 days. 

Refund Policy

All of our classes, series courses, and memberships are non refundable and non-transferrable. If you test positive for Covid-19, you will be able to reschedule on a case by case basis. 

 

Cancellation Policy 

Pink Cherry Pole and Dance Studio reserves the right to cancel a class if enrollment is not sufficient. If a class does not have at least three participants, Pink Cherry Pole and Dance Studio may cancel a class. In the event of this type of cancellation, students will be moved to the next session of the class. Other courses of actions to reschedule or a refund will be evaluated on a case by case basis. Pink Cherry Pole and Dance Studio will communicate cancellations via email, text, and/or social media. 

 

Inclement Weather

In case of inclement weather,  Pink Cherry Pole and Dance Studio will communicate cancellations via email, text, and/or social media. . We will attempt to schedule make-up classes when possible; if a make-up class is not possible, you may attend another class of equal value. We are not able to give refunds or credit for classes missed due to weather.

General Questions

Where are you located?


Our Address is 3682 Capital Blvd, Raleigh, NC 27604. We are located in the shopping plaza on the side closest to the PepBoys Auto Parts. Look for the cherries in the windows.




At what time should I arrive?


We suggest arriving 15 minutes before your scheduled class. This allows time for students to complete their waivers and ask any questions you have before class begins.




I am running late for class. Can I still attend?


Pink Cherry Pole and Dance studio has a 5 min grace period for classes. Pink Cherry Pole and Dance Studio reserves the right to deny class entry 5 mins after instruction starts. Your class spot may be given to a student on the waitlist. Classes will not be refunded or rescheduled if a student is late to class.




What should I wear to class?


Sportswear is appropriate for all of our classes: wear a pair of shorts or leggings and a sports top. For the best grip on the pole, please wear shorts that are above the knee and a tank top or sports bra.




Is there an age restriction?


Our classes are geared towards adults 18 and over. Students under the age of 18 may attend class with parental consent. The average age group ranges from young 20’s to late 40’s, but we also have students in their 50’s and beyond.




How do I register for classes?


There are a couple of ways to register for classes. The Pink Cherry Calendar- Calendar | mypinkcherry (mpcpolestudio.com) Book Online Page- Book Online | mypinkcherry (mpcpolestudio.com) (Select the category of the class, select the course, click Book Now, and then select the date.)




Can I pay for class when I arrive?


We encourage all of our students to register for classes online. This allows our instructors to plan for class accordingly. If you choose to pay at the door, class prices increase by 5 dollars. For example, a class that is 15 dollars on the website would be 20 dollars plus tax at the door.




Can I have a water?


One bottle of Water is available to you at the front desk when you check-in. After your first bottle, additional water bottles are $1 dollar with cash purchase or $1.07 with card purchase.





Pink Cherry FAQs

Pole Questions

Does my membership auto-draft?


Yes, Your membership will auto-renew a month from the original purchase date and will remain active until cancelled in person or by email to the studio.




Can I share a membership with a friend?


As a member of Pink Cherry Pole and Dance, your membership is only valid for one person. Memberships cannot be shared or transferred to other dancers.




I am a member. How do I register for classes?


There are a couple of ways to register for classes. First, Login into your membership account. (You must login using the SAME email you used to purchase your membership) The Pink Cherry Calendar- Calendar | mypinkcherry (mpcpolestudio.com) Book Online Page- Book Online | mypinkcherry (mpcpolestudio.com) (Select the category of the class, select the course, click Book Now, and then select the date.)




Can Pink Cherry terminate my membership after I made my payment?


Pink Cherry Pole & Dance Studio,LLC reserves the right to terminate enrollment of any client membership due to certain circumstances. Examples are as follows: behavior that disrupts class, other clients, or instructors, abuse of other clients, instructors, or property, dangerous behavior displayed by client or family/friend, or the inability to meet a client's needs.




How do I cancel my membership?


If a client wishes to cancel their membership, it must be completed 30 days prior to your next auto draft payment in writing. Please remember to send a email to mypinkcherry1@gmail.com and contact the front desk so that we can make a note of it. There will be no refunds given for classes/ memberships.





Dance Questions

Does my membership auto-draft?


Yes, Your membership will auto-renew a month from the original purchase date and will remain active until cancelled in person or by email to the studio.




Can I share a membership with a friend?


As a member of Pink Cherry Pole and Dance, your membership is only valid for one person. Memberships cannot be shared or transferred to other dancers.




I am a member. How do I register for classes?


There are a couple of ways to register for classes. First, Login into your membership account. (You must login using the SAME email you used to purchase your membership) The Pink Cherry Calendar- Calendar | mypinkcherry (mpcpolestudio.com) Book Online Page- Book Online | mypinkcherry (mpcpolestudio.com) (Select the category of the class, select the course, click Book Now, and then select the date.)




Can Pink Cherry terminate my membership after I made my payment?


Pink Cherry Pole & Dance Studio,LLC reserves the right to terminate enrollment of any client membership due to certain circumstances. Examples are as follows: behavior that disrupts class, other clients, or instructors, abuse of other clients, instructors, or property, dangerous behavior displayed by client or family/friend, or the inability to meet a client's needs.




How do I cancel my membership?


If a client wishes to cancel their membership, it must be completed 30 days prior to your next auto draft payment in writing. Please remember to send a email to mypinkcherry1@gmail.com and contact the front desk so that we can make a note of it. There will be no refunds given for classes/ memberships.





Membership Questions

Does my membership auto-draft?


Yes, Your membership will auto-renew a month from the original purchase date and will remain active until cancelled in person or by email to the studio.




Can I share a membership with a friend?


As a member of Pink Cherry Pole and Dance, your membership is only valid for one person. Memberships cannot be shared or transferred to other dancers.




I am a member. How do I register for classes?


There are a couple of ways to register for classes. First, Login into your membership account. (You must login using the SAME email you used to purchase your membership) The Pink Cherry Calendar- Calendar | mypinkcherry (mpcpolestudio.com) Book Online Page- Book Online | mypinkcherry (mpcpolestudio.com) (Select the category of the class, select the course, click Book Now, and then select the date.)




Can Pink Cherry terminate my membership after I made my payment?


Pink Cherry Pole & Dance Studio,LLC reserves the right to terminate enrollment of any client membership due to certain circumstances. Examples are as follows: behavior that disrupts class, other clients, or instructors, abuse of other clients, instructors, or property, dangerous behavior displayed by client or family/friend, or the inability to meet a client's needs.




How do I cancel my membership?


If a client wishes to cancel their membership, it must be completed 30 days prior to your next auto draft payment in writing. Please remember to send a email to mypinkcherry1@gmail.com and contact the front desk so that we can make a note of it. There will be no refunds given for classes/ memberships.